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Old 03-14-2019, 10:38 PM   #1
Crankshaft
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Dealer

Crankshaft did a BAD thing just now, he went and got himself a 2011 Camaro SS that he will be picking up tomorrow. I went in for a 10k agreed price and next thing I know my price went up to 20k, after telling the guy I was leaving and to keep my down if necessary the price went down to 14k after financing, the car has high miles but I think is worth the 14k just not over 15 including financing. Pictures to come
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Old 03-15-2019, 03:30 AM   #2
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Still sounds like a lot of performance for the money, but why would they suddenly double the price on you after an agreement? I'd have walked.

It took me forever to warm up to the look of these new Camaros, but this last year or so they've really started appealing to me, especially the facelifted versions of that first 'return' generation. Congrats, I'm looking forward to seeing it.
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Old 03-15-2019, 06:27 AM   #3
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Well seems they added the "chevy preferred" warranty worth $3800 and the "protection" package worth $2900 without asking nor explaining what the hell it was, salesguy told me he was gonna get it "cleaned and tinted" and my stupid ass thought he was being courteous(yes naive as hell I know) but apparently reading some of their reviews they have pulled this on other folk before. Last night I was looking again in the area and there are v6 models pushing 120k miles being sold in the $11-15k range but what pisses me off is the principle of being "sold" services that were never offered but simply tacked on that basically we're doubling the price and not being told until I'm half way signing the contract. Is gonna be an expensive mistake in my behalf on a vehicle I dont really need.
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Old 03-15-2019, 06:28 AM   #4
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Wife is excited though!
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Old 03-15-2019, 08:27 AM   #5
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Originally Posted by Crankshaft View Post
Wife is excited though!
Thatís key! Happy wife, happy life.

I havenít experienced a dealership pulling those kinds of things. But like cyborg said if we agreed on a price and then all of a sudden it changed, I would have walked as well.

I now donít even step into a dealership until Iím ready to sign. I go through email and then find an other dealership selling a similar vehicle. Then simply cc both dealerships and have them battle it out for my buisness. Itís a lot less stressful and itís harder for them to pressure you. Plus you have it all in writing.

Looking forward to the pictures. I have notice they keep changing how their DRLs are shaped with every new generation.
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Old 03-15-2019, 03:04 PM   #6
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You got scammed man. Did you read the contract? Did it have this in it?

If not they will bring you back in to re-sign for this added $$$. That's where you walk. If you already signed and those stipulations were in the contract then you are up shit creek without a paddle. I read about these horror stories all the time on reddit and car forums. Best of luck.
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Old 03-15-2019, 05:22 PM   #7
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You typically have 3 days to walk away from a contract. Read the fine print.

When my stepdaughter bought her 2008 TSX (she didn't ask for my help), they tacked on a tire warranty and some other service warranty to an already overpriced car. I was able to help her get out of the two warranty contracts after the fact.
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Old 03-15-2019, 05:52 PM   #8
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Unfortunately Texas does not have a buyers remorse period or so it says online, i like the car but its the principle of having to pay for stuff that was not disclosed but i think what Raf said is a possibility as i have been getting notifications from Credit Karma all day about lenders running my credit which happens to be 802. At this point i am kind of making my mind to the idea that i got taken and given the fact that our company does business with these people i have been considering whether i should just take the L and walk away as it could potentially hurt my job too. Just sucks so bad as that money i could of used for fun stuff such as cam, lip, skirts, exhaust etc. Sadly i think this marks the end of my CB as it might be headed for LKQ
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Old 03-15-2019, 07:53 PM   #9
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We've all made this mistake in one way or another. Myself was with a used car dealership. Lesson learned for me. If I ever have to buy a car anywhere again I'm bringing someone who knows the tricks of the trade. These businesses will always try to trick you. There's a sucker each day, why wouldn't they try.

Kind of sad, but i guess if you're making a $5K profit your feelings & respect go out the window.
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Old 03-15-2019, 09:29 PM   #10
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Just got back, he was adamant that the information was disclosed but we took 4k off so i am stuck at near 17k; 14k for car plus title etc and then just over 2k on financing. Did i learn something from this? Dont ever trust people to do the right thing, as Raf mentioned they got $2600 off of me this time; an expensive way to learn but a sure one at that. I guess its Karma for all the negotiating that i have done in my life
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Old 03-15-2019, 10:39 PM   #11
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You can save some on the financing if you work hard at paying it off early.
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Old 03-16-2019, 01:08 AM   #12
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It was a good thing I read this tonight, I am looking at this '05 accord at a smaller dealership in the Bay Area to replace my CG5 with 386k miles. I will be asking them about the price out the door when they call me back.
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Old 03-16-2019, 05:01 AM   #13
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Tell them straight up you are only looking at the car and dont want anything else, im mad at the whole situation because i damn near had the cash to buy the car outright or i simply could of waited or gone to a different place for a different car; after all i was looking for a garage queen that will only get weekend action as i have my Corolla for everyday use and my truck for heavy usage. Oh yes and i got caught up in a mustang on mustang race last night, one dude took off on the other and second guy foolishly took chase when i guess he never knew they were racing; my wife looks at me and i told her not to worry im not going for it.
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Old 03-16-2019, 11:20 AM   #14
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Ya, this pisses me off too. So spread the word. Used car dealerships are still in business because a 'sucker is born everyday'.

I read stories about how they change this "scam" all the time too, every year. If it's not "engraved glass" then it's a "performance package". Or a level of detailing or free winter mats. "Protection package", "servicing commitment", "extra warranty", "transfer of ownership cost".....

All BS in the end when you try to claim these things. They know another service line will deny the warranty or there's 30 clauses in the service commitment. What's worse is when you have cars with known issues and they still sell them + making these profits. 2011 Acura or 2015 Subaru with their oil consumption issues. Nissan's etc. etc. with other issues. Honda and their past transmission issues. I feel bad for those who know nothing about automobiles.

I need to buy a car soon and I'm honestly terrified to go to a dealership. No way I'm going to a used dealership ever again in my life, they are all scum. I don't know the lingo and not sure how much money I could save if I only knew the latest "tactics". This is why I always bought from a home owner. Sure something may be broken they failed to mention but I can at least look over the car myself and take my time. Pay in cash and the owner has no incentive but to just get rid of it.
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Old 03-16-2019, 11:22 AM   #15
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When I bought my RSX, I took out a personal loan through my bank and they gave me the full amount in cash to take to the dealer. If you find a car you want, or at least have a budget you want to stick to, that's one way of handling a dealership. Walk up with full cash in hand, and it can be easier to negotiate a lower out-the-door price.

Get those pics up, though!
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Old 03-16-2019, 11:59 AM   #16
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Any 3rd party warranty is garbage. If it's not the OEM extended warranty, it's not worth your trouble.

If you get any accessories added to the car (remote start, etc) make sure it's OEM. Yes, sometimes you can install remote starts yourself, but more often than not it will require a trip to the dealer to do final programming. Other items you can decide on your own.
Certain things are super easy, other things, like accessory body panels that require drilling / etc you might want to let them handle as any damage to car can be addressed prior to purchase. Any non-OEM stuff can be handled via 3rd party at a significant cost reduction. The only advantage to do it through the dealer is the ability to add it to the loan

I don't believe in gap insurance. I understand what it is and what it does, but in my mind if you're not putting enough down on the car to cover the gap, you shouldn't be buying the car.

I agree on looking around at outside financing. I don't think it's necessarily necessary as long as you know what rates you can get. When I've bought my last two Tacomas, my wife's Mazda and Jeep, I knew what rates were available. At the time AAA had the rates to beat. Each time I either beat or met those rates and made it known if I wasn't getting those rates, I was going outside.

In one example (the Mazda) the guy changed the term on me at the last minute and I was grumpy about it. The rate was so low the net change in interest cost was under $20, but it was the principle of things I didn't care for, so I refinanced it soon after purchase and ended up overpaying enough to drop the term a year and keep the payment the same.

I'm a big fan now overall of shopping based on OTD price. I don't care how they handle the accounting of things, but I figure out what I want to pay for the vehicle, what the taxes and dealer fees should be and go from there. Payment is a function of total cost, rate and term, so I don't even bother answering the "what do you want the payment to be?" question.

You'll get em next time!
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Old 03-16-2019, 12:48 PM   #17
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That is a good point as well. I never shop for payments, I always ask what’s the out the door price. I usually finance outside but with my wife’s rogue they offered us 0% interest for 60 months and I knew we would pay it off before then vs the 3.2% Navy fed offered. They also threw in a free protected spray on the interior. Yes I checked to make sure they didn’t add the cost. You have to go in there willing to walk away and not show excitement. That is why I use email like I said. Less stressful and pressure and you can do it in your underwear.
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Old 03-16-2019, 02:28 PM   #18
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Quote:
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That is a good point as well. I never shop for payments, I always ask whatís the out the door price. I usually finance outside but with my wifeís rogue they offered us 0% interest for 60 months and I knew we would pay it off before then vs the 3.2% Navy fed offered. They also threw in a free protected spray on the interior. Yes I checked to make sure they didnít add the cost. You have to go in there willing to walk away and not show excitement. That is why I use email like I said. Less stressful and pressure and you can do it in your underwear.
I bought my truck over FB Messenger (long story).

When I bought the Jeep I simply said this is what I will pay which was a fair price based on what other dealers were offering. If you say no, I walk out the door and don't answer calls, but if you say yes, I sign tonight.

No complaints.
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Old 03-16-2019, 04:55 PM   #19
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IMG_20190316_162135 by Jesse Gonzalez, on Flickr

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Old 03-17-2019, 11:27 AM   #20
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Quote:
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Tell them straight up you are only looking at the car and dont want anything else, im mad at the whole situation because i damn near had the cash to buy the car outright or i simply could of waited or gone to a different place for a different car; after all i was looking for a garage queen that will only get weekend action as i have my Corolla for everyday use and my truck for heavy usage. Oh yes and i got caught up in a mustang on mustang race last night, one dude took off on the other and second guy foolishly took chase when i guess he never knew they were racing; my wife looks at me and i told her not to worry im not going for it.
Well, I'm glad you didn't go for that race. She would have said, "I can't believe you, this is not what we got the car for! Now go back to that dealer and get them to take this back!"

The car looks really good; I'm just bummed that you are probably reminded of the whole fiasco every time you look at it and drive it.

Again, I'm really glad I read this the night before I called and went to the dealer. I would have done a private transaction any day over this, but this is the best manual CM in the whole state right now. I got an out the door price over the phone from what seemed like a nice-ish lady for $6300. For 171k miles, that is a little high, but the car was nice, very nice. Plus, I want that K24A! My mind was made up at that point to get a lower out the door price, stick to my guns, or walk away.

When we got there, she was a little peeved that we were late, but bay area traffic is what it is. The Carfax was provided, and it had been hit in the rear quarter panel and the rear airbags deployed in 2005. They were replaced a few years ago on the report by a Honda dealer, so I was fine. I saw no evidence of a clutch replacement, but it had to have been since new. The test drive was pretty good, but the engagement point was farther out in the pedal action than I was used to, combined with dirty clutch fluid. There was some minor cosmetic stuff, including a cut wire that was redneck spliced and re-soldered.

She was a terrible salesperson, who just seemed mad, like she didn't want to sell the car, but maybe that was all due to what I was pointing out to her. I told her $6000 out the door was my final offer, and she said, "I'm not going to play games with you, this price is blah blah blah..." I told her to go get the final exact out the door price, and that's when she started to cave. I mean, we had been there 90 minutes, and closing time was coming up fast. We agreed on $6100 cash, as-is with no warranties or anything (nothing was offered, but the answer would have been no anyway).

Dealers leave car guys like us walking away feeling yucky quite often. I feel like they would rather just deal with the ignoramus who likes what they see and doesn't care to check what is being thrown in (I'm not claiming that was you at all, Crankshaft; I'm talking about the people who go to the dealer not knowing what they want beforehand, not knowing a fair price beforehand, or not having any negotiating skills). The atmosphere seems to be geared toward the potential buyer just accepting the system and not questioning the process. I hate it, but if you go in there prepared, informed, and with a spirit ready to fight for your price, you will make the right decision, even if that is to drive away in the car with which you drove there.
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