Is this a joke? I just went to a Safelite today to have my xB’s windshield replaced. Was told I’d get a call when the job was done. No call, got an email a few hours later. Went to see Venom & get some lunch while we waited.
Go back to the shop, and the car is sitting out front in the rain? There were black stains all over the outside a-pillars from sealant, my dash was scratched to shit, and my a-pillar cover inside was scratched to shit.
Here’s the good part. Wife drives about a mile, and then notices excessive wind noise & what do you know? Water coming in! Radio is borked, which somehow messed up her phone. She plugged it in, and now the sound is terrible when she calls me & I can only hear her on speaker.
If anything else is messed up, I don’t even know. I’m pissed and I’m NOT wanting to have a claim that requires replacing all the electronics behind the dashboard - that will essentially total the car. (AC controls/blower/BCM/airbags/etc.)This is my wife’s daily, and she is sentimental about the car, so it’s not cool.
I’m being polite with these guys , but seriously... This is the most unacceptable thing I’ve ever dealt with in the auto industry. Sloppy shitty work.. Safelite off Jimmy Carter - don’t use them if you’re in the Atlanta area.
Go back to the shop, and the car is sitting out front in the rain? There were black stains all over the outside a-pillars from sealant, my dash was scratched to shit, and my a-pillar cover inside was scratched to shit.
Here’s the good part. Wife drives about a mile, and then notices excessive wind noise & what do you know? Water coming in! Radio is borked, which somehow messed up her phone. She plugged it in, and now the sound is terrible when she calls me & I can only hear her on speaker.
If anything else is messed up, I don’t even know. I’m pissed and I’m NOT wanting to have a claim that requires replacing all the electronics behind the dashboard - that will essentially total the car. (AC controls/blower/BCM/airbags/etc.)This is my wife’s daily, and she is sentimental about the car, so it’s not cool.
I’m being polite with these guys , but seriously... This is the most unacceptable thing I’ve ever dealt with in the auto industry. Sloppy shitty work.. Safelite off Jimmy Carter - don’t use them if you’re in the Atlanta area.
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