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Old 09-17-2019, 06:58 PM   #1
CyborgGT
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Anyone order from Rock Auto lately?

I'm trying to get a cat so I can pass emissions, but it appears I can't order from them anymore. I've tried two addresses in two Colorado cities (I live in an apartment, so if I don't want it stolen it's either my parents' house or a friend who has an apartment on-site at work) that I can have my order shipped to, but I just get this message:

"We cannot ship to this address because it currently requires sales tax paid separately to state and city governments. We comply with state-administered taxes nationwide, but we do not have the capacity to file city tax returns in places where we have no physical presence."

Click on the "?" button next to sales tax and they say this:

"We collect tax on orders shipped to states where we have a physical presence (e.g. Wisconsin), and to states which, citing a Supreme Court decision (South Dakota v. Wayfair), force out-of-state retailers to collect tax."

Yeah I just ordered from someone else, but that's ridiculous. They've got great prices. Although I will say that if online retail is finally starting to charge sales tax for out-of-state purchases, I am on board with that. Every year when taxes roll around and I see the option to report online purchases... let's just hope I don't ever get audited, with the many thousands in car parts I've bought over the years. If that can come to a more gracious end, it's cool with me.
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Last edited by CyborgGT; 09-17-2019 at 07:34 PM.
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Old 09-17-2019, 07:35 PM   #2
Grumpys93
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I bought from them last month with no issues. But I live in Florida.
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Old 09-17-2019, 10:15 PM   #3
fleetw00d
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I just got some parts last week in Ohio.
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07 Element EX AWD AT (2) 87,000 - MRT: www.cb7tuner.com/vbb/showthread.php?t=211920

LOTS of CB7 parts - ENTIRE COLLECTION - FREE
Come and get it.
http://www.cb7tuner.com/vbb/showthread.php?t=192583 or watch for banner ad at upper right
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Old 09-18-2019, 07:46 AM   #4
Rilas
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I've been ordering parts all summer from them. Then again I live in Montana and we have no sales tax...
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Old 04-12-2020, 03:22 AM   #5
af_1132
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This just happened to me tonight! I was so frustrated that I bit the bullet and spent the extra money to get it all on EBay. First, it was Visa Verification issues with two different bank cards, the there was the address problem OP mentioned when I tried to use my checking account directly. Then, I tried to use PayPal, and they said “Too many unsuccessful attempts” and deleted my shopping cart! I couldn’t believe it, I have purchased from them before through the Internet connection I was using tonight, and to the same address as well.

The only thing that was different was that I was using my iPad with Safari instead of my PC with Chrome.

Cyborg, what kind of device were you ordering from, and what web browser?
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Last edited by af_1132; 04-12-2020 at 03:25 AM.
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Old 04-12-2020, 10:14 AM   #6
wtfisafleek
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They've done some weird updates to their website it seems. Navigating the site and the product heirarchy has become more cumbersome due to not being able to collapse expanded areas like before. It seems slower too.
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Old 04-12-2020, 02:23 PM   #7
CyborgGT
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I'm on a Macbook. At the time, I was probably using Chrome browser, now I'm using Brave and it does the same thing. I'll probably need something for the Accord soon, and I'll try through my phone (Galaxy/Chrome), and post an update then.
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Last edited by CyborgGT; 04-12-2020 at 02:27 PM.
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Old 04-13-2020, 08:39 PM   #8
fleetw00d
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I was just searching over the weekend for an engine mount without much trouble - but I wanted a stiffer one than any of them appeared. Ordered a rear mount from Innovative.
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Old 04-14-2020, 11:23 AM   #9
af_1132
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I think I figured out my issue with RockAuto, hopefully. My credit union's online transaction servers or something related were down for the count on Monday, but could have been down for the previous few days.
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********** Spread love, not hate. ***********
****Lift others up with kind and helpful words****

F20A_CB7, I miss you, but I will see you one day.
"Nothing a little prayer can't fix."


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Selling on Ebay!

15.10 @ 90.42mph
The quest for 9s ceased, now the goal is a circuit track monster!
Current fastest Laguna Seca Lap: 1:55.317
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Old 04-14-2020, 05:17 PM   #10
sonikaccord
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Just bought some RX7 parts from them today. No issues.
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Old 04-29-2020, 03:37 PM   #11
cp[mike]
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I just placed an order to my Denver, Colorado address and it went through with no problems. I could post an update when the boxes arrive, but it seems to be working fine now

were you on a vpn or something?
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- 1993 Accord LX - White sedan (sold)
- 1993 Accord EX - White sedan (wrecked)
- 1991 Accord EX - White sedan (sold)
- 1990 Accord EX - Grey sedan (sold)
- 1993 Accord EX - White sedan (sold)
- 1992 Accord EX - White coupe (sold)
- 1993 Accord EX - Grey coupe (stolen)
- 1993 Accord SE - Gold coupe (sold)
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Old 04-29-2020, 05:15 PM   #12
'93CB7Ex
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what states are left to pass emissions? 25 years here none needed
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