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Old 02-16-2010, 09:23 PM   #41
wherm
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Almost two months now since I did this, computer has only crashed three times since. That's awesome considering it used to crash at least 3 times a day.
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Old 04-04-2010, 02:46 PM   #42
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Can i post a readout from my netbook up here?

It has been acting weird all of a sudden and the other day it wouldn't boot into windows but i fixed it and it has been recovering from serious errors ever since.

Sometimes its fine but if i leave it on for a extended period of time it sometimes is frozen or whatever i dont know.

Yes its Windows if you haven't guessed.

Anyway its an Acer Aspire 1410. Dual core celeron, 2G ram blah blah blah

Here is the xml from the critical error report


<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-04-04T17:17:11.209227600Z" />
<EventRecordID>82758</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Ralph-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>


If you want anything else let me know, i did some scans hijack this checked msconfig but nothing out of the ordinary.
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Old 04-07-2010, 12:51 PM   #43
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Quote:
Originally Posted by Ralphie View Post
Can i post a readout from my netbook up here?

It has been acting weird all of a sudden and the other day it wouldn't boot into windows but i fixed it and it has been recovering from serious errors ever since.

Sometimes its fine but if i leave it on for a extended period of time it sometimes is frozen or whatever i dont know.

Yes its Windows if you haven't guessed.

Anyway its an Acer Aspire 1410. Dual core celeron, 2G ram blah blah blah

Here is the xml from the critical error report


<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-04-04T17:17:11.209227600Z" />
<EventRecordID>82758</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Ralph-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>


If you want anything else let me know, i did some scans hijack this checked msconfig but nothing out of the ordinary.
interestingly this isn't a malware problem. Update your realteak audio drivers. This is a perfect example of the problem being almost completely unrelated to the solution...

Answer pulled from here
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Old 05-11-2010, 05:23 PM   #44
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Quote:
Originally Posted by Masamune View Post
interestingly this isn't a malware problem. Update your realteak audio drivers. This is a perfect example of the problem being almost completely unrelated to the solution...

Answer pulled from here
OK well ill check that out. It actually hasn't crashed since but it doesn't hurt to update drivers.

Im going to attach the hijackthis file, if you wouldn't mind Masamune, could you look over it and let me know if you see anything suspicious.

The same netbook is just running weird and i cant tell what it is. Thanks!


Code:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:19:10 PM, on 4/4/2010
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\PLFSetI.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Users\Ralph\Program Files (x86)\DNA\btdna.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exe
C:\Program Files (x86)\Spyware Doctor\pctsTray.exe
C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe
C:\Program Files (x86)\Acer\Acer VCM\Vc.exe
C:\Program Files (x86)\Launch Manager\LManager.EXE
C:\Program Files (x86)\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files (x86)\AVG\AVG9\avgtray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_1410&r=273611095426l0353z135w4791r305
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_1410&r=273611095426l0353z135w4791r305
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_1410&r=273611095426l0353z135w4791r305
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_1410&r=273611095426l0353z135w4791r305
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~2\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [ISTray] "C:\Program Files (x86)\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Google Update] "C:\Users\Ralph\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Users\Ralph\Program Files (x86)\DNA\btdna.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: Acer VCM.lnk = ?
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O13 - Gopher Prefix: 
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GRegService (Greg_Service) - Acer Incorporated - C:\Program Files (x86)\Acer\Registration\GregHSRW.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: Raw Socket Service (RS_Service) - Acer Incorporated - C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files (x86)\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files (x86)\Spyware Doctor\pctsSvc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: TeamViewer 5 (TeamViewer5) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version5\TeamViewer_Service.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Updater Service - Acer - C:\Program Files\Acer\Acer Updater\UpdaterService.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 10569 bytes
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Old 05-12-2010, 02:00 AM   #45
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hey ralphie i checked your log file, i dont really see nothing wrong but if im not a professional at reading logs from hijack, i use this analyzer www.hijackthis.de and its usually right all the time.
another thing i can tell you is you should get a better antivirus software like eset nod32 or kaspersky and you can also install malwarebytes those are some good protection softwares, AVG sucks
HOPE THIS HELPS
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Old 05-12-2010, 12:40 PM   #46
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Quote:
Originally Posted by Cb7_Hulk View Post
hey ralphie i checked your log file, i dont really see nothing wrong but if im not a professional at reading logs from hijack, i use this analyzer www.hijackthis.de and its usually right all the time.
another thing i can tell you is you should get a better antivirus software like eset nod32 or kaspersky and you can also install malwarebytes those are some good protection softwares, AVG sucks
HOPE THIS HELPS
I agree, the log looks to be fine.

AVG doesn't suck by any stretch and it's FREE. If AVG is giving you grief though, I highly recommend Microsoft Security Essentials. Free as well, I became a believer in this program just this last week after it fixed a friend of mine's computer when everything else seemed to miss that last little bit. Seems to be lighter on system resources as well.

Malwarebytes is a great program to have installed as well.
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Old 05-12-2010, 12:52 PM   #47
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Quote:
Originally Posted by Masamune View Post

Malwarebytes is a great program to have installed as well.
Agreed. I've been in the comp business for over 13 years now. There are A LOT of problems out there. The malware/spyware/BS is annoying. I feel bad for those who know nothing about computers (my family) and click on everything that pops up.

Great write up too! Something to add (hope i didn't miss it), is a new user account in windows can save ya a lot of times also, or help narrow down the troubleshooting. Also comes in handy when the old user account is dead with spyware.
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Old 05-12-2010, 01:31 PM   #48
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I highly recommend Microsoft Security Essentials
I heard of it but never actually tried it, im going to have to give a try
almost fotgot......... great write up Masamune
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Old 05-12-2010, 06:55 PM   #49
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Old 05-12-2010, 07:29 PM   #50
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Quote:
Originally Posted by Masamune View Post
I agree, the log looks to be fine.

AVG doesn't suck by any stretch and it's FREE. If AVG is giving you grief though, I highly recommend Microsoft Security Essentials. Free as well, I became a believer in this program just this last week after it fixed a friend of mine's computer when everything else seemed to miss that last little bit. Seems to be lighter on system resources as well.

Malwarebytes is a great program to have installed as well.
Ya AVG is just fine, but i might install that on my netbook to see if it finds anything.

Now another question.

If i have spybot installed that doesn't take care of malware?

i have having like 3 programs installed for freakin spyware and malware etc if there is one program that can handle it all.

I thought Spybot did but maybe not?
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Old 05-12-2010, 08:45 PM   #51
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what does the DNA symbol mean? i think it might be some sort of program or software, but i don't know.


later.
no one knows? lol. later.
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Old 05-13-2010, 11:02 AM   #52
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Quote:
Originally Posted by Ralphie View Post
If i have spybot installed that doesn't take care of malware?

i have having like 3 programs installed for freakin spyware and malware etc if there is one program that can handle it all.

I thought Spybot did but maybe not?
Unfortunately the very nature of malware means that there is no one program that will cover everything. Superantispyware, Malwarebytes, Spybot and others all being installed is nothing to worry about really. More than one AV software, however, will cause problems. The main difference between the two is AV tends to run actively in the background, whereas anti-malware tends to be passive and run only on your command (scheduled scans notwithstanding).

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no one knows? lol. later.
I can't see the symbol on my work computer! :P Off the top of my head, do you have a Sony laptop or desktop?
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Last edited by Masamune; 05-13-2010 at 11:05 AM.
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Old 05-13-2010, 01:21 PM   #53
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Quote:
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no one knows? lol. later.
does it come on everytime you turn the computer on? have you right click on it?
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Old 05-13-2010, 05:03 PM   #54
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Originally Posted by Masamune View Post
I can't see the symbol on my work computer! :P Off the top of my head, do you have a Sony laptop or desktop?
no, i have an HP desktop.

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Originally Posted by Cb7_Hulk View Post
does it come on everytime you turn the computer on? have you right click on it?
yes, as far as i can tell it comes on every time. sometimes it will randomly appear, and also some times there are 2. i can't even right click on it because it disappears when you run the cursor over it. i've also seen it spin. later.
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Old 05-13-2010, 05:58 PM   #55
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Originally Posted by TypeG View Post
yes, as far as i can tell it comes on every time. sometimes it will randomly appear, and also some times there are 2. i can't even right click on it because it disappears when you run the cursor over it. i've also seen it spin. later.
Do me a favor and run HJT on your computer. Do "Do a system scan and save a log file" and post the contents of the log file please.
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Originally Posted by MikeW View Post
D, I'm a fanciful motherfucker. My ish is clean, quick, plush, mature and sophisticated.

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Old 05-17-2010, 12:49 AM   #56
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Quote:
Originally Posted by TypeG View Post
yes, as far as i can tell it comes on every time. sometimes it will randomly appear, and also some times there are 2. i can't even right click on it because it disappears when you run the cursor over it. i've also seen it spin. later.
Ok, finally found an answer. Read here if you're interested in the place I found it. Long story short, it seems to be related to video and media files being played. It's an icon that pops up to let you know codecs are being loaded. The link earlier has symptoms exactly the same as yours (almost random, doesn't stay for long on screen, red and blue double helix). All in all, it's harmless. An indicator, nothing more or less.
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Originally Posted by MikeW View Post
D, I'm a fanciful motherfucker. My ish is clean, quick, plush, mature and sophisticated.

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Last edited by Masamune; 05-17-2010 at 03:38 PM.
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Old 05-18-2010, 02:31 PM   #57
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thanks a lot for that. i asked so many people what that was and no one seemed to know. thanks again man. later.
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Old 07-26-2010, 11:31 PM   #58
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here's a weird issue.

I got the av security suite virus and got rid of it sucessfully. I guess it's getting more and more harmful because I have a handfull of other viruses now too. I'm going to run a few scans to see if I can get rid of everything.

The problem is I can't visit windowsupdate.microsoft.com. Each time I try to go there it says it can't be displayed. Other sites (including microsoft.com) load up just fine. (O.O)
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Old 07-27-2010, 11:07 AM   #59
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Quote:
Originally Posted by mchaley View Post
here's a weird issue.

I got the av security suite virus and got rid of it sucessfully. I guess it's getting more and more harmful because I have a handfull of other viruses now too. I'm going to run a few scans to see if I can get rid of everything.

The problem is I can't visit windowsupdate.microsoft.com. Each time I try to go there it says it can't be displayed. Other sites (including microsoft.com) load up just fine. (O.O)
You have to be using Internet Explorer for the Windows Update site. You cannot use Firefox or other browsers.

Start Internet Explorer.
On the Tools menu, click Internet Options.
Click the General tab.
In the Temporary Internet files section, click Delete Cookies.
In the Delete Cookies box, click OK.
Click Delete Files.
Click to select the Delete all offline content check box in the Delete Files dialog box, and then click OK.
In the History section, click Clear History.
Click Yes, and then click OK.
Exit Internet Explorer.



Click Start
Choose Run
In the Run box, type services.msc
Click OK
Right-click the Automatic Updates Service
Click Stop

After Stopping the Service please use Windows Explorer to rename the folder c:\Windows\SoftwareDistribution

Open Windows Explorer
Navigate to the Windows folder
Click on the + next to the Windows folder
Navigate to SoftwareDistribution folder
Right Click on the SoftwareDistribution folder
Select rename from the Menu
Rename the folder to SoftwareDistribution.old and click Enter
Exit Windows Explorer.

Finally:

Click Start
Choose Run
In the Run box, type CMD
Type: cd /d C:\windows\SoftwareDistribution
Type: rd /s DataStore
Type: Exit

Now restart the Automatic Update Service

Click Start
Choose Run
In the Run box, type services.msc
Click OK
Right-click the Automatic Updates Service
Click Start

Starting the service will take a moment.

Reboot and try Windows Update again, using Microsoft Internet Explorer.

-Pulled from Windows BBS
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Quote:
Originally Posted by MikeW View Post
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Old 08-01-2010, 02:39 PM   #60
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Thanks buddy, great info, well detailed, my PC thanks you, really!
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